Privacy Policy

Your Privacy Matters

At INOMAX.ai, we are committed to protecting your privacy and ensuring the security of your business data. This policy explains how we collect, use, and safeguard your information.

Last updated: January 2024

Data Protection

Enterprise-grade security measures protect your sensitive business information

Confidentiality

All evaluations are accompanied by signed NDAs ensuring complete confidentiality

Transparency

Clear policies on how your data is collected, used, and stored

1. Information We Collect

Personal Information

We collect personal information you provide when creating an account, including name, email address, phone number, and company details.

Business Information

During assessments, we collect business data including financial metrics, operational details, and strategic information necessary for evaluation.

Usage Data

We automatically collect information about how you use our platform, including log data, device information, and interaction patterns.

2. How We Use Your Information

Service Provision

We use your information to provide business evaluations, generate reports, and deliver our AI-powered insights and recommendations.

Communication

We may contact you regarding your account, service updates, and important notifications related to your assessments.

Improvement

Aggregated and anonymized data helps us improve our AI models and enhance the platform's effectiveness.

3. Data Security

Encryption

All data is encrypted in transit and at rest using industry-standard AES-256 encryption protocols.

Access Controls

Strict access controls ensure only authorized personnel can access your data, with all access logged and monitored.

Infrastructure

Our infrastructure is hosted on secure, compliant cloud platforms with regular security audits and penetration testing.

4. Data Sharing

No Third-Party Sharing

We do not sell, rent, or share your personal or business information with third parties for marketing purposes.

Service Providers

We may share data with trusted service providers who assist in platform operations, all bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law or to protect our rights, users, or the public.

5. Your Rights

Access and Portability

You have the right to access your data and request a copy in a portable format.

Correction and Deletion

You can request corrections to inaccurate data or deletion of your personal information.

Consent Withdrawal

You may withdraw consent for data processing at any time, subject to legal and contractual obligations.

6. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account data is retained while your account is active
  • Assessment data is retained for 7 years for business continuity
  • Usage logs are retained for 2 years for security purposes
  • Marketing data is retained until you unsubscribe
7. International Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for data transfers to approved countries
  • Additional safeguards for enhanced protection
8. Contact Information

For questions about this privacy policy or to exercise your rights, contact us:

Address: INOMAX.ai, Lausanne, Switzerland